FAQ

Daily Scuba Diving:

• Check-in for 2 tank Cenote dive is at 8:00 AM
• Check-in for 2 tank local morning ocean dive is at 8:15 AM
• Check-in for 2 tank local afternoon ocean dive is at 12:00 PM

Seasonal Activities:

• Night dive from 6:00 PM (depending on time of sunset)
• Schedules for seasonal activities vary. Contact us for more information or have a look at our Bull Sharks or Whale Sharks section.

There is no bad time to dive in Playa del Carmen, as it is located along the sunny Mexican Caribbean. In fact, the water temperature remains constant year-round and only gets slightly cooler during the winter months.

Have a look at the current weather:

Ocean water temperature:
- in Winter: 25-27℃ / 77-80℉
- in Summer: 28-30℃ / 82-86℉

Cenotes water temperature: 25-26℃ / 77-78℉.
Because of the lack of sunlight, you will get colder than you think while Cenote diving. We will provide you with thicker wetsuits if you have your own ocean gear.

In Playa Del Carmen you will see most of the common Caribbean marine life, such as Turtles, Lobsters, Shrimps, Angelfish, Parrotfish of various species, French Grunts, Snappers, Puffers and Burrfish, Barracuda, Trumpetfish, Scorpionfish, Green Morays, Spotted Morays, Lionfish, Stingrays, Eagle Rays, to list only a few.
We also have seasonal visitors such as Bull Sharks from November to March, and Whale Sharks from May to September. For more details have a look at the Bull Sharks or Whale Sharks section.

Bring your swimsuit, towel, sunscreen, sunglasses and a great attitude!

• If you have your own dive gear, bring it.
• If you’re a certified diver, please bring your certification card and log book (if you have one). If you don’t have your certification card with you and are certified with PADI we can look up your certification online.
• If you’re a student, bring your course material, referral documents, etc.
• If you need to get a medical clearance for scuba diving from a physician, please bring the corresponding paperwork or certificate.

A full equipment rental includes:

• BCD
• Regulator
• 3mm Wetsuit, long or shorty
• Fins, Mask & Snorkel

You can also just rent the piece of equipment you are missing.

Additionally we also rent:

• Dive Computer
• Flash light

YES. If you are not a scuba diver and want to come along on a family's or friend’s scuba tour, you can join as a Rider for a small extra cost.

Please note that if you are joining a boat tour, the boat cannot return to shore until the diving trip has finished. If you should suffer from seasickness, you might have to wait on the boat for the entire duration of the tour.

Sure, our Discover Scuba Diving experience will teach you basic scuba diving skills during a brief theory and confined water session. Then you can join one of our ocean dives and enjoy the stunning underwater world.
For more information, have a look at our First Time Divers section.

If you haven’t been diving for a year or more it is recommended to do a refresher course. Find our Refresher Course activity on the Courses page.

Yes, of course. This is called a Referral course and includes the remaining open water dives for your open water diver certification. You will have to show proof of completion for the already done modules to be able to enroll into a Referral program.
Contact us for more information.

Junior certifications are available. The minimum age to become a certified scuba diver is 10 years old.

When Booking Online:
Our online payment options are powered and secured by Paypal. Here you can pay via Paypal transaction, Credit or Debit Card.

When Booking via email with deposit:
In order to book your dive and secure your spot, you need to pay a $50 US deposit per person to our PayPal account. The rest of the balance is to be paid at the dive shop.

At the dive shop:
- Cash: Mexican pesos or American dollars.
- VISA or MASTERCARD, Credit or Debit cards.
  5% extra fee applies.
- Paypal transaction. 5% extra fee applies.

Follow this link to our Cancellation and Refund Policy.