If you would like to cancel your booking, please contact us directly by phone or WhatsApp at +52 984 235 0817 or email at booking@divemike.com.
As travel plans can change unexpectedly, we offer you the possibility to cancel your booking and obtain a refund according to the following Cancellation and Refund Policy:

100% REFUND:

  • When canceling no less than 24 hours before the scheduled activity, except for Cozumel dives, where the cancellation must be made no less than 48 hours before the scheduled tour.
  • If the harbor master closes the port due to bad weather and the diver or student has no chance to reschedule and an alternative dive site is not available.

NO REFUND:

  • Last-minute cancellation: When canceling less than 24 hours before the scheduled activity, except for Cozumel dives, when the cancellation is made less than 48 hours before the scheduled tour.
  • No-shows
  • In case of personal or technical problems such as strong currents, fear, equalization problems, cold weather, rain, seasickness, lack of diver experience, limited visibility, etc.